Maintenance, Repair, and Service Gaps in Custom Hiring Centres (CHCs)

Problem Statement

Custom Hiring Centres (CHCs) and private machinery owners struggle with fragmented service ecosystems. Lack of predictive maintenance and immediate repair support results in prolonged machinery downtime, especially during peak seasons, compromising service delivery to farmers.

Innovation Opportunities

• IoT-based Predictive Maintenance Systems for CHCs: Telematics solutions to monitor equipment health (engine hours, load, temperature) of machinery rented out by CHCs, enabling proactive service scheduling.
• Equipment Pooling and Certified Service Platforms: Digital networks that allow CHCs to pool and share machinery, alongside a certified technician network for standardised, fast-response repairs across a region.

Use Case Example

The fleet management system of a CHC alerts the manager that the oil pressure in a rented tractor is dropping. The manager contacts the operator for an immediate check-up, preventing a major engine failure.